1. GENERAL
- These Terms of Use apply to all products, services, transactions, and engagements with Stonemade unless otherwise agreed in writing.
- Stonemade reserves the right to update these Terms of Use from time to time, and the terms in force at the date of order confirmation shall apply to that transaction.
2. Orders & Payment
- All Stonemade pieces are made to order or produced in limited quantities.
- A 50% advance payment is required to confirm and commence production, with the remaining balance payable prior to dispatch.
- Orders enter production only upon receipt of the advance payment.
- Stonemade reserves the right to pause, delay, or cancel production in the event of non-payment.
3. Customisation
- Stonemade offers a design service to customise its products to meet clients' needs and specifications.
- In addition to standard collections, Stonemade also accepts bespoke and made-to-measure requests where feasible.
- A design fee is applicable to all custom, bespoke, and made-to-measure requests and shall be communicated during the quotation process.
- Lead times, pricing, and feasibility for custom or bespoke pieces are determined on a project-by-project basis and communicated during the quotation and order process.
- Once specifications, drawings, dimensions, or approvals associated with a custom order have been confirmed, they shall be considered final for production purposes.
4. Natural Materials & Craftsmanship
- Every Stonemade piece is shaped from natural stone and crafted through a combination of precision manufacturing and skilled craftsmanship.
- Variations in colour, veining, texture, movement, mineral deposits, porosity, and natural markings are inherent characteristics of the material and form part of its unique identity.
- As no two blocks of stone are identical, exact replication between pieces cannot be guaranteed and such variations shall not be considered defects.
- Subtle variations arising from hand-finishing and craftsmanship are part of the character of the piece and should be appreciated as an expression of the making process.
5. Intellectual Property
- All designs, forms, collections, visual identities, and creative works created by Stonemade are the exclusive intellectual property of the studio.
- No design, piece, concept, or content may be reproduced, replicated, adapted, referenced, or used for commercial purposes without prior written consent from Stonemade.
- This applies to all photography, drawings, sketches, digital assets, samples, and physical forms associated with the Stonemade name.
6. Website Use
- The content on this website, including imagery, text, product information, and design, is provided for informational and inspirational purposes only.
- Users may not copy, reproduce, distribute, modify, or use any content from this website without prior written permission from Stonemade.
- Users agree not to misuse, interfere with, or attempt to gain unauthorised access to the website or its associated systems.
7. Governing Law
All transactions, agreements, and disputes arising from engagement with Stonemade shall be governed by the laws of India and subject to the exclusive jurisdiction of the courts of Jaipur, Rajasthan.
8. Changes to Terms
- Stonemade reserves the right to update these Terms of Use from time to time.
- Continued use of our website or services constitutes acceptance of the current terms and any updates made to them.